AR Collections – Gurgaon – India

Full Time
Job Description

Job Responsibility:
1. Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests
2. Maintain a healthy and transparent AR while keeping in mind customer satisfaction
3. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
4. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.

Work experience background required:

Excellent verbal and written communication skills
Basic Knowledge of Excel
B2B Collections, first party, 3rd party Collections

Salary: INR 1,75,000 – 3,50,000 P.A. incentives + 1 side cab
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:
b2b
collections
outbound
international voice
cce
Client Servicing
inbound
bpo
customer service
voice
call centre
walk – in
us shift
night shift
genpact
ar follow up
ar specialist

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