Project Engineer & Service Engineer – Chennai – India

Full Time
Job Description

    Job Description: Project Engineers (Female)

    Fair understanding of Networking
    English speaking skills, Client Acquisition and technical sales
    Troubleshooting Hardware/Software related queries for customers Over Phone& remote connections.
    Take calls from Global customers and initiate the right response to them, positively and professionally
    Deal with a wide range of products using a powerful information database
    Fair working knowledge in MS office
    Confident & Assertive
    Proactive and logical thinking in resolving problems.
    Make judgement as to when the problem has to be escalated and should follow-up on the calls to ensure that the user is updated and close it once the solution to provided.

    Job Description: Service Engineers (Male)
    Fair understanding of Networking
    Provide on-site installation, validation and on-site training to the customers
    Perform hands-on on-site troubleshooting, service and repairs
    Provide high level technical support to customers at their location
    Interface with cross functional work teams such as customer support/services, product management, marketing/sales.
    Create and maintain service information in the company enterprise database
    Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate
    Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

    Eligibility:
    Graduate in any discipline with a minimum of 50% and above aggregate scores
    Salary Package: As per Industry Norms for Fresher / Negotiable for experience person

    What we have for you!

    You can look forward to a fulfilling and enriching career with IN4 Solution. At IN4 Solution, we encourage employees (after a minimum of 6 months in the current roles) to explore career opportunities across different business units, customer segments and functional roles within IN4 itself.

    Please ensure that you carry the ORIGINAL documents mentioned below for this Walk-in interviews:
    Mandatory Documents:

    10th , 12th and all the degree marks cards(original)
    Resume (Ensure that your Full Name is on it)
    2 copies of recent passport sized photographs
    Degree Certificate/ Provisional Degree Certificate(original)
    Photo ID (Passport, Driving license, Election ID Card)
    Offer letter/Revised offer letter/Pay slips (in case of experienced candidates)

    

Salary:INR 1,00,000 – 2,50,000 P.A. Negotiable

Industry: IT-Hardware & Networking

Functional Area: IT Hardware , Technical Support , Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician
Keyskills
Field Service
Technical Sales
Technical Support
Marketing
Customer Support
Support Services Hardware Troubleshooting
Service Engineering
Product Management
Project Engineering

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